|Is gohomestay only for travel to a foreign country?|
|Yes, basically for all international, but gohomestay is able to go for required local travel as well in terms of host and guest 's agreement. |
|Can you guarantee accommodations at my chosen travel destinations at times that I require?|
|No. We are building our membership base rapidly but there are locations where we need more members. There are also certain locations where we have no members and are unlikely to recruit any. There are also times when all available accommodation for the duration of an event will be taken by members arranging their accommodation early. |
|Do I have to pay for electricity, phone, etc?|
|This is solely between you and the home owner and should be agreed upon in writing beforehand. As a guide, for a short sit of 1 - 2 months, you should pay for your food and phone calls. For a longer sit, you should pay for the electricity, etc, that you use. You are, after all, getting free rent.|
|What if I am not satisfied with my host family ?|
|Please report us immediately whatever reason you have. And you will be able to find another host family on our host list. If you don't like homestay any longer, you will ask a full refund of the lodging fee less the fee for the nights you stayed.|
|How can I extend my stay at a particular homestay? |
|If you decide to extend your stay before leaving home, you check directly with your hosts for prices and availability. |
|Will hosts help me arrange local tours? |
|Many hosts may provide brochures or maps about local tours and attractions, and are happy to assist you with any booking enquiries.|
|Can we be picked up from the airport? |
|Many hosts offer airport or bus terminal or subway station pick-ups. You can make an appointment with your hosts before leaving. |
|Can I join hosts for meals? |
|Many hosts are happy to provide lunch or dinner for you in terms of mutual agreement before leaving. You can always check with the hosts on arrival about meals offered and cost involved. |
|Are there any curfew times? |
|If your accommodation has a separate guest's entry or your hosts have given you a key to the house, there will be no curfew times. However, if hosts need to open the door for you, make sure you have agreed on the time you are likely to be back. Hosts tend to be rather flexible in this respect and usually there are no scheduled curfew times. |
|What can be done if we have complaints about the accommodation? |
|First thing you would be to talk to your hosts. They are committed to make you feel comfortable and will endeavor to improve the situation. |
|What happens if my arrival is delayed? |
|Your hosts know your estimated arrival time and will be there to greet you on arrival. If you are arriving much later, try to notify hosts as soon as possible. If you have had no opportunity to contact them, and they are out on your arrival, look for a message. After all, you should have hosts' contact details for preparing such a case. |
Generally speaking, since your stay has been paid in advance, you don't need to worry about your room being let to another party in the meantime. Hosts will hold your booking even if you are more than 24 hours late. On the other hand, there will be no refund for the stay that you have missed.
|What happens if we don't meet the hosts on arrival? |
|This is a very unlikely event, since the hosts have been notified of your arrival time and have confirmed the booking. However, if worst comes to worst you can contact Gohomestay and we'll do our best to help you on. If we can't get hold of your hosts within a reasonable time, we try to introduce an alternative accommodation nearby, if available.
|Do I need to reconfirm my accommodation? |
|Normally, No. After you have Host's contact details, there is no need to reconfirm a booking, since your stay has already been agreed. However, If your planned arrival time changes, it may be a good idea to let your hosts know for reconfirming.
|Can we learn conversational other languages during traveling? |
|We think so. If you are interesting of learning different languages during traveling, just ask for your host or guest. They are willing to teach for free. It is nice experience.
|Can we use the refrigerator? |
|Yes, along with others. Please see the condition of on the host's preparation.
|Is laundry service included with room fee? |
|Yes. but just confirm on the services by host.